Smaller hotels often avoid investing in an expensive hotel program for checking guests in/out, for billing telephone data or for the room status. However, to prevent misuse, it is imperative to switch authorization for the room phone when checking in and checking out. In addition, it should also be possible to print out the telephone charges incurred on checking out. Many guests also expect that they can alternatively set their wake-up request themselves via the room phone, whereby international guest necessitate a multilingual service.
Solution
Hotel functions are integrated both in elmeg ICT, as well as in elmeg T484.
The guest is checked in on arrival on the reception phone (system phone). This activates the room phone for outward calls. On checkout the phone is blocked for outward calls (internal calls are still possible). The charges incurred are now printed out via a serial printer (only for elmeg ICT) and are then deleted. The wake-up alarm function can not only be controlled centrally via the reception, but also from each room phone: The guest selects the wake-up alarm function and enters his individual wake-up time. One or more wake-up messages stored in the PBX can then be selected. The duration of the wake-up call and the number of repetitions can also be set.
Benefits/Highligts
Benefits / Highlights
Simple check in/out with authorization switching for the room phone
Multilingual wake-up call controllable from the room phone and through the switchboard
Charge printout at the reception directly from the PBX in combination with a serial printer (only elmeg ICT)
Self-made announcements (e.g. for special offers) and music possible before and during acceptance of calls. Combinable with professional announcements (e.g. corporate music)
Reduction in workload for hotel personnel / reception
Simple hotel functionality integrated in the PBX at no extra cost
Expandable with professional PC solutions
Add-on keypad modules for internal and external call numbers or internal subscribers. The status "fee" or "busy" can be identified for up to 70 subscribers.
Simple remote configuration of the PBX reduces setting-up and maintenance costs