elmeg hybird 600

The comprehensive communications solution (rack system)

IP-based voice system for complex solutions
Highly flexible modular configuration
Rack system for up to 120 users
Universal range of interfaces
Solution orientated - integrated start-ups
Configuration Interface - individual user portal
Configuration per WEB browser

Data sheet

elmeg hybird 600

The comprehensive communications solution (rack system)

The modular hybird 600 voice and data rack system provides IP functionality and 6 slots for FXS and UP0/S0 modules. Licenses for 20 terminals, 2 SIP channels, 5 SIP clients, and the M 4 DSP (tentative) are included.

hybird Systems

The elmeg hybird systems are the first fully-migrated products that were developed based on a standard software (SW) platform. This SW platform combines the core competences of both the elmeg PABX and the bintec router/gateway products. hybird stands for the seamless migration of future IP technology with "conventional" technology and supports the appropriate standards (internal and external SIP).

The elmeg hybird systems were developed as pure IP–PABX with the possibility of using hybrid technologies via an extremely flexible module concept. Investment security was of particular importance during the development; i.e. resuing existing infrastructure and equipment such as telephones for example (2nd and 4th existing system telepones via a new SW release), external applications etc.

The systems does not have fixed TDM ports; meaning therefore that the basic configuration is a pure IP system. A number of interfaces are fixed to the motherboard: External MoH with audio in/out functionality, 2 x V.24 (1 x for service, 1 x for call data output), USB (in preparation), 1 SD card slot, 2 contacts (later release) 4+1 Ethernet interfaces and finally 1 reset key and 1 additional key to switch the module off. In delivery status the hybird licenses for 20 terminals, 2 SIP channels and 5 SIP clients are included.

Connectors

hybird 600 rack version supports up to 120 extensions and offers 6 module slots. 4 different modules are available for these slots: Modules 8FXS / Module 16FXS with 8/16 analogue extensions, Module 4S/U+4U with 4 switchable and 4 fixed digital interfaces. The 4 switchable interfaces can be operated in S0 internal / S0 external / Up0 modes, and the 4 fixed interfaces are operated in the fixed Up0 mode. On the other hand the Module 4S/U+ 6FXS implements 4 variable digital interfaces combined with 6 analogue connectors. All extension modules can be optionally equipped with RJ45 plugs or terminal blocks.

In order to ensure future security levels, separate option module slots are available: With respect to media transfer, i.e. the connection from "traditional" technology to IP telephones or to SIP providers, the elmeg hybird can be upgraded if required by a further 2 powerful DSP modules that provide parallel usable media transfers. A further special module slot is provided for in the later release for the operation of analogue exchange lines.

The hybird systems have a number of performance features available at their disposal; the following list provides detailed information about the various functions.

Management of the hybird is done through the FCI (Configuration Interface) via the web browser.

The setting of important functions via the various individual user portals can be selected personally by the user; the administrator is therefore not required. Individual portals are also available for the various integrated applications (call centre, hotel reception, telephone booking system etc). This allows the authorised employee to look after the administration of the various integrated solutions.

The proven elmeg 2nd and 4th series system telephones are used as terminals. The integration of system telephones into the hybird system, in particular for IP system telephones, has been significantly improved in the development of the elmeg hybird. In a stronger way than ever before, the elmeg hybird looks after the following central adminstrative functions: configuration of the system telephones is done centrally within the hybird, meaning therefore that significant configuration parameters are transferred from the hybird to the system telephones.

Integrated applications

Hotel application
The integrated hotel application is intended for small and medium-sized hotels and guest houses and is a complete solution with its own admin access.

The functions are:

Check in/out: Releasing/blocking of line access authorisation
Room status (cleaning) can be set via the room telephone
Printout of call data with itemised billing
Configurable cost factor for calls
Information about existing messages on room telephone (MWI)
Reception telephone with room function keys
Wake-up to room telephones

Mini call centre
The mini call centre is also a complete solution with its own admin access and offers a number of functions for a small call centre team that has up to 16 employees within a company. Ideal for small groups that need to communicate both frequently and in a dynamic manner, e.g. Sales Back Office, Support, Order Taking and Processing or Customer Service.

Scope of functions:

Flexible assignment of lines and agents to call centre
Dynamic customisation via supervisor (depending on call volume)
Call centre call assignment (according to idle period of agent)
Statistical analysis of lines and agents

Voice applications
The integrated voice applications are based on WAV files and offer a number of different solutions:

Announcement before query:
With the possibility of entering numbers following the voice announcement in order to be connected to the relevant department or to directly select an extension
MoH:
Individual playing of music in the queue
Announcement / Infotext:
Brief message for the caller, e.g.: when calling outside of business hours.
Wake-up message:
Induvidual wake-up messages are played to the guest via wake-up call

In order to be able to customise performance features and applications to the various daily requirements, calendars are used in order to switch the respective application in a timely manner. There are calendars for the following applications: Team (call assignment), day/night service, door terminal functions, Class of Service etc.

TAPI

The newly developed elmeg hybird TAPI interface is 64-bit compatible and allows for a wide variety of CTI applications. The compatibility to ESTOS enables the integration of CTI functions in different applications (Exchange, Outlook, Lotus Notes, Tobit, David, CRM systems etc). All system telephones as well as analogue and ISDN standard terminals can be connected via the "new" TAPI. The interface enables TAPI clients to be connected to the LAN; either with or without using a TAPI server.

External applications server

The connection to MS Exchange implements the following unified messaging functions:

Voice Messaging – access to messages, appointments, contacts and voice messages by voice/tone dialling; any messages in the mailbox are read.
Voice control – any messages in the mailbox can be controlled using your voice.
Answering machine – the exchange mailbox can be used as an answering machine.
Auto Attendant (16 languages) – transfer of calls with possibility to search in address book as well.

Additional server connections to e.g.: Presence, LDAP, CRM / ERP are currently in preparation.

Mobility

The new DECT system is connected to the hybird in the form of a DECToIP system via the SIP protocol – without an integrated module. This mobility solution combines two proven technologies: DECT for the connection between the access point and the terminal (good coverage and voice quality), and IP between the DECT base and the elmeg hybird. The coverage can be adjusted to suit the local conditions via the flexibly positioned access points and the DECT repeaters.

IP

The hybird systems can be connected to the LAN via the existing Ethernet interfaces and shall use the existing infrastructural components such as: routers, WLAN access points and application servers. IP system telephones, standard SIP terminals and SIP lines are also connected to the system via the IP infrastructure. It is also possible to integrate offfsite extensions and home offices, or to connect a number of sites via the Internet. The hybird systems implement the transmission of faxes in accordance with the T.38 protocol.

Variants

elmeg hybird 600 (5510000185)

Rack system, int. version: system telephony, 6 slots for: FXS/S0/Up0, integr. IP Gateway, TAPI, hotel, mini call center, voice applications, VoIP ready, license for 20 terminals, 2 SIP channels and 5 SIP clients; incl. prel. M 4 DSP

Options

Products

hybird 600 GW Bundle IP (5510000312)
hybird IP Bundle consists of: rack system, int. Version: (as 5510000185), RT 4402 (as 5510000232), 6 x 5 'IP channel License' 5500000869, 2 x 20 'Terminal License' 5500000948

hybird 600 GW Bundle TDM (5510000313)
hybird TDM Bundle consists of: rack system, int. Version: (as 5510000185), RT 4402 (as 5510000232), 6 x 5 'IP channel License' 5500000869, 2 x 20 'Terminal License' 5500000948, 2 x DSP 8 (as 5401092316)

Modules for PABXs

Module 8FXS (5510000191)
8 FXS ports for the connection of analogue terminals - without connection module

Module 16FXS (5510000227)
16 FXS ports for the connection of analogue terminals - without connection module

Module 4S/U+4U (5510000189)
4 switchable digital ports (S0 int./ext., Up0) for the connection of ISDN exchange lines, terminals or system telephones + 4 Up0 ports for the connection of system telephones - without connection module

Module 4S/U+6FXS (5510000190)
4 switchable digital ports (S0 int./ext., Up0) for the connection of ISDN exchange lines, terminals or Up0 system telephones + 6 FXS ports for the connection of analogue terminals - without connection module

Module 4FXO (5510000188)
4 FXO ports for the connection of analog exchange lines for hybird 300/600

Module PSU rack (5510000196)
Power Supply Unit to support the module slots 4 - 6 in the rack system

Module tray rack incl. MC RJ45 (5510000289)
Module tray equipped with MC RJ 45 for operation of the moduls (S, U, FXS) in the rack system

Module tray rack (5510000273)
Module tray for operation of the moduls in the rack system

Module connection RJ45 (5510000195)
Connection module RJ45 for operation of the modules (S, U, FXS) in the rack / wall system

Module connection clamp (5510000194)
Connection module clamp for operation of the modules (S, U, FXS) in the rack / wall system

M 4 DSP (1092189)
Module with 4 digital, highly compressed voice channels, speech compression (Codecs) as per G.711, G.723.1, G.726, G.729a/b

M 8 DSP (1092316)
Module with 8 digital, highly compressed voice channels, speech compression (Codecs) as per G.711, G.723.1, G.726, G.729a/b

Module FSM (1086774)
Usable on elmeg T484, elmeg hybird, elmeg C46e / C46xe / C48m / C48.net / C46xe-rack / C46xe-rack-plus / C88m / C88m Up0 / ICT-Series

Software Licenses

License upgrade 5 terminals (5500001209)
License to enhance the system by 5 additional terminals

License upgrade 10 terminals (5500000947)
License to enhance the system by 10 additional terminals

License upgrade 20 terminals (5500000948)
License to enhance the system by 20 additional terminals

License upgrade 5 VM boxes (5500001154)
License to enhance the system by 5 additional hybird VoiceMail boxes

License upgrade 10 VM boxes (5500001155)
License to enhance the system by 10 additional hybird VoiceMail boxes

License upgrade 5 SIP channels (5500000869)
License to enhance the system by 5 additional SIP channels

License upgrade 10 SIP clients (5500000868)
License to enhance the system by 10 additional SIP clients

System Phones for elmeg PABXs

elmeg S530 black (5510000222)
So/Upo system telephone, 4-lined illum. graphic display 128x36 pixel, hands-free, DSPG headset jack, 15 free progr. function keys with 2 col. LEDs for system functions, up to 3 modules T500, colour: black, usable with hybird Vers. 7.10.x

elmeg S560 black (5510000233)
So/Upo system telephone, 8-lined illum. graphic display 160x240 pixel, hands-free, DSPG headset jack, 15 free progr. function keys with 2 col. LEDs for system functions, up to 3 modules T500, colour: black, usable with hybird Vers. 7.10.x

elmeg S560 white (5510000299)
So/Upo system telephone, 8-lined illum. graphic display 160x240 pixel, hands-free, DSPG headset jack, 15 free progr. function keys with 2 col. LEDs for system functions, up to 3 modules T500, colour: white, usable with hybird Vers. 7.10.x

elmeg T500 black (5510000272)
Key extension for S530/S560, 2 x 15 free progr. function keys with 2 col. LEDs for system functions, up to 3 T500 cascadable, power supply necessary, colour: black, usable with S530/560 SW Version 1.5x

elmeg T500 white (5510000300)
Key extension for S530/S560, 2 x 15 free progr. function keys with 2 col. LEDs for system functions, up to 3 T500 cascadable, power supply necessary, colour: white, usable with S530/560 SW Version 1.5x

hybird S530 Terminal Bundle (5510000315)
Terminal bundle: 10 pcs. S530 black incl. 2 license upgrades - each to enhance the system by 5 additional terminals

hybird S560 Terminal Bundle (5510000316)
Terminal bundle: 10 pcs. S560 black incl. 2 license upgrades - each to enhance the system by 5 additional terminals

hybird CS290-U Terminal Bundle (5510000318)
Terminal bundle: 10 pcs. CS290-U blackblue incl. 2 license upgrades - each to enhance the system by 5 additional terminals

VoIP Products

elmeg IP60 (5530000050)
VoIP-SIP phone suitable for the hybrid IP-PBX and for other SIP systems. 2-Port Ethernet 10/100Mbit/s, G.711, G.729, G.722, Two-line LCD , Handsfree operation, speaker phone, 5 programmable keys, BLf, MWI

Pick-up Service / Warranty Extension

Service Package 'large' (5500000811)
Warranty extension of 3 years to a total of 5 years, including advanced replacement for Teldat products of the category 'large'. Please find a detailed description as well as an overview of the categories on www.teldat.de/servicepackages.

ServicePackageBundle hybird600 (5500001360)
Warranty extension of 3 years to a total of 5 years, incl. advanced replacement for 'hybird 600 incl.6 modules (e.g. 8FXS, 16FXS, 4FXO, 4S/U+6FXS, 4S/U+4U)'. For detailed description see www.teldat.de/servicepackages.

IP DECT System elmeg KWS IP 300 / 6000

elmeg DECT KWS IP 300 (5530000001)
DECT o IP System for 12 users; scope of delivery: KWS IP 300, powerded by PoE; power supply not included

elmeg DECT KWS IP 6000 (5530000022)
DECT o IP System for 30 user (IP Basisstation necessary); scope of delivery: KWS IP 6000, power supply

elmeg DECT IP-RFP (5530000024)
IP basic station for 11 voice channels, powered by PoE; power supply not included

elmeg DECT G. 729 Codec Module (5530000026)
Expansion module G. 729 codec

elmeg DECT License 150 users (5530000028)
License for expansion of 150 users

Accessories for DECT400 and IP Systems

elmeg DECT handset 2010 compl. (5530000007)
DECT handset, black, with LCD display in black/white (3 rows text or symbols) hands free, headset socket; scope of delivery: handset, charger bay, power supply

elmeg DECT handset 5040 compl. (5530000012)
DECT handset, silver-black with TFT colour display, integrated vibrator, illuminated display, bluetooth, hands free; scope of delivery: handset, charger bay, power supply

elmeg DECT repeater IV compl. (5530000020)
4-channel expansion of the radio range, programmable with DECT repeater programming kit only; scope of delivery: repeater IV, power supply

elmeg DECT leather bag 50x0 (5530000029)
Leather case for elmeg DECT handset 50x0

elmeg DECT metalbelt clip 50x0 (5530000030)
Belt clip for elmeg DECT handset 50x0

elmeg DECT akku for 50x0 (5530000031)
Akku for elmeg DECT handset 50x0

ACC-POL-I-1 (600258)
Power over LAN Injector for 1 Access Point, DECT o IP Basic station or KWS IP 300

Add-ons

Ascom i62 VoWiFi Basic Talker (5530000044)
i62 VoWifi telephone, 802.11abgn, battery included, 18 months warranty

SD card (5500000860)
SD memory card

RJ 45 Y-Adapter (5500000870)
RJ 45 Y - Adapter for the splitting of double assigned ports (M 16 FXS, M 4 S/U+6FXS), 10 pcs.